CHAIRMAN'S MESSAGE

“The membership of the PDF will be doing their best in 2016 to ensure that the supply chain carries on working efficiently and improves where possible.

Above all the PDF is ready to listen: if you have anything to say about the supply chain, let us know!.”

PDF Chairman

CONTACT US

Tel: 0843 289 3967

Write:

Press Distribution Forum Ltd

67A South Street

Stanground

Peterborough

PE2 8EX


Email:admin@pressdistributionforum.com

SERVICES

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THE PRESS DISTRIBUTION CHARTER HAS BEEN DEVELOPED BY WHOLESALERS, DISTRIBUTORS AND PUBLISHERS TO ENSURE YOU RECEIVE A GOOD SERVICE, HELPING YOU TO SELL MORE NEWSPAPERS AND MAGAZINES.

This, the second edition of the Charter, is the result of a consultation process under an independent Chairman who listened to the views of retailers.

The Charter is backed by a free, fair, fast and reliable complaints process and covers all non-commercial aspects of press distribution. If you have a complaint about a serious or persistent failure in the service you receive, you should first raise this with your wholesaler; if the issue is not resolved to your satisfaction, ask for a fast track resolution form to register your formal complaint.

The Press Distribution Charter

Press Distribution

Review Panel

The Press Distribution Review Panel (PDRP) is a self-regulatory body made up of newspaper, magazine, wholesale and retail representatives responsible for overseeing the handling of retailer complaints.

It is also responsible for compliance to the Press Distribution Charter.

Press Distribution

Charter

The Press Distribution Forum (PDC) has developed the Press Distribution Charter as our promise of good service. It sets out the standards you can expect from publishers and wholesalers, and helps you find solutions if things go wrong. It is supported by all the leading publishers and wholesalers, and it applies to all retailers.

Press Distribution

Forum

The purpose of the Press Distribution Forum (PDF) is to provide a self-regulated forum for associations and companies involved in the supply and distribution of newspapers and magazines and to ensure the continuation of a diverse and plural press with its widespread availability to retailers and consumers.

Press Release

Retail Delivery Time/Scheduled Delivery Time.

Every retail outlet will have received its RDT or SDT in writing sometime in the past, but with changes in circumstances that vital piece of paper may have gone astray.

The press release relates to this.

Telephone: 0843 289 3967